December 2, 2002
-
WE’RE SORRY
We messed up, big time.
At 11:26 AM Sunday morning, our servers went down. We didn’t get them back up until 7:13 PM tonight, which means our site was down for almost 32 hours. That’s unacceptable, and I am here to grovel and apologize to each and every user on Xanga.
We made a big mistake: we didn’t have any techies in town for the weekend.
Dan went on vacation and Monsur visited his family in Chicago for Thanksgiving. It seemed like an innocuous set of decisions (“Sure, have fun on vacation.”… “Say hi to your parents for me”…). But the net result was, the servers were unmanned for a few critical days. We’ve been able to admin our servers remotely for the most part, so it didn’t seem like a big risk at the time.
However, I also OK’d a request by our ISP to move some equipment around our servers. We don’t know exactly what happened, but right around that time somehow our hard drives became disconnected from our servers. Our best guess is, our servers were somehow jostled during while the equipment was being moved.
The result was our worst nightmare: our servers were down, and our techies were out of town. I immediately called Monsur in Chicago to let him know what was going on. He started trying to get on the next plane back to New York. Unfortunately, the Sunday after Thanksgiving isn’t the best day to go to O’Hare and try and fly standby. This morning, Monsur went to the airport again to try and get on an earlier flight but I don’t think he had any more luck then.
Monsur finally got back into NYC tonight and immediately went to our ISP, where he nudged our hard drives back into place and rebooted the servers. We cleared the logfiles and as of 7:13 tonight, everything seems to be working again.
Thank you to the hundreds of people who emailed me personally to let me know that the servers were down.
I made two mistakes:
- We have a backup for almost every piece of hardware we own… but we didn’t have a backup for our people. In the future, we’re going to make sure that the servers always have at least one person around, in case there’s a hardware emergency.
- We also didn’t have a good emergency response system in place, to communicate the downtime and explain what was going on. We have a status site we’ve used in the past, but it’s not something we’ve wholeheartedly committed to. We will roll out a system so that if this does happen again, we will be able to quickly communicate what happened and our ETA for fixing it.
We will do everything we can do to make sure that this never happens again. In the meantime, I’m deeply sorry about the downtime and promise that we will do everything we can to regain your confidence and trust.
- We have a backup for almost every piece of hardware we own… but we didn’t have a backup for our people. In the future, we’re going to make sure that the servers always have at least one person around, in case there’s a hardware emergency.
Comments (560)
No man – thank YOU!
pfft, they’re machines, made to be broken. It’s not like you kicked the server bastards in the ding-ding, eh? I’m guessing you got lots of panic mail–it’s just that the junkies get a little nervous, not knowing where their next bloggin’ fix’ll come from.
Awww, we forgive you.
I appreciate the dedication you guys have to this site!
all i can say is that u’re a GOD for gettin’ them back up in time for me to blog ;] lol
Isn’t being a server admin fun? Atleast none of your raid arrays didnt go down on you =). Or that would have been some real fun.
at leasts its up now . lol, but its alright ^__^ its working fine now .. i thought i had lost my layout earlier … haha, i was goin crazie .
awww its okayy :]
That’s alright. We still love you. Immensely.
Thanks!!!!!!!!!! WOOOHOOOOOOOOO!!!!!!!!!!!
you guys rock.
thanks for getting us back up BEFORE the delerium tremors started!
A Shaky but Happy Xangan
Feith
hmm, well mistakes happen, but its ok!
it’s ok! we understand! accidents happen!
As one who works in the same field as your techie brethren, I can definitely feel your pain. Glad to hear you were able to beat back the cyber gremlins and get things running again!
Oh, and when the next holiday rolls around, and you chain one of your techies into the server room for the duration, don’t forget to feed them; we get cranky otherwise. Although a couple good cups of coffee can go a long way, too.
oOOh – well please tell monsur he doesn’t have to respond to my email to him about the prob then – no biggie – - i thought i did something wrong … *hehe..* well happy thanksgiving – welcome back !
Hey, it’s always good to go cold turkey on an addiction. Lets you know how seriously ill you are
. Not to worry. Things ALWAYS go south when the techies leave. It’s okay. The world has not ended (real-ly speaking, that is….).
Sheesh.. he had to return from his vacation?!?! Really.. anyone who can’t live without their Xanga fix for a few days, to allow a man to visit his family has some serious issues… I hate it he had to leave family. It could have stayed down for a few days, we would have lived. Sorry his holiday had a snag. And no need to apologize. You guys go well beyond the call of duty.. take a break.. drink some beers.. or mmmmm tequila.. and enjoy your holidays!
Sometimes you have to go away for people to know how much they need you.
As Bel Biv Devoe probably once didn’t sing,
“Xanga got back!”
Those xanga lifetimers must have had a sticky few hours though!
Thank YOU for getting Xanga up and running once again! Bless you!
It’s ok, you guys should be allowed to go on a vacation!
hardly missed ya! just kidding…i was going nuts without my xanga, but that’s a good thing. i have become addicted to the one thing i didn’t think i could become addicted to. thanks for all the hard work in getting things going again.
No worries.
I’m just glad nothing permanent happened. 
Joy and peace~!
hey that’s alright. you guys need a break any ways. no sweat
its alright……..ur apology is accepted….xD
If anything, this should teach us all that technology is fallible. The quick reactions of all of you makes me proud to be a Xangavite. (Sorry, I just like the way it sounds.) In the spirit of American Thanksgiving, I’m thankful for the dedication of all of you.
Hey guys — I am only glad to thank God that there is a FREE service called Xanga, where a person can jot down what’s on his mind for the internet community. You guys are blessed with being able to carry on so much work for us Xangans.
In fact, there is no need to apologize — things happen. I thank you for being able to provide such a service to the internet community, and applaud your future work,. No matter what happens, I am behind you 110 percent!
2 eProps….and best wishes for a safe and enjoyable rest-of-the-year!
I can stop twitching now…Xanga is back!
Thanks,
Thank the Xangan Gods….We can write AGAIN!
Jacob
i never knew how addicted i was until i found myself checking back to the main site every other hour!
but THANK YOU for your consideration and sincerity and kindness!
its okily dokily…tnx for doing everything u guys can..
I must say that you guys are some very special people. You guys do deserve to enjoy a holiday just like everyone else. I don’t think you need to worry about regaining trust and confidence from many of us because we know how truly dedicated you are and since you are not only the owners of this wonderful site you are also a big part of the community. I thank you so much for everything that you do here. You work hard and then when you make a mistake you tell us you are sorry. You have a big heart, of that I am sure.
dont worry about it
So Xanga was down for 24 hours or so. Not exactly a catastrophe worth sackcloth and ashes. It’s not as if anyone died.
I’m sure Xangans understand- we go on vacation too =)
aw dont fret, my pet. no need for groveling
It’s that good old Murphy’s law at work. You can give out vacations, just don’t TOUCH anything!
We’ll all live, it’s back up and going…go have a nap and some eggnogg.
hehe apology accepted!
s’ll good
hey man no prob! We can live w/o two days of xanga? nah… not really… lolz.. newayz hope Monsur have a nice holiday, since he had to rush back for all of our Xangan! Thanx Again!
oops 4got ty
my bad
a
for Monsur one 
for you…Thanks, RoseMary
thanks take a break be happy!!!
OMG, I was going insane w/o Xanga for all those days. I remember it also said “There are no weblogs here”…I was about to cry.
But that said, I give you all great applause for your desire to keep Xanga up and running and making it first priority upon your return. Long Live Xanga!! =)
=D
>=O
hehe…just playing…=)
thanx for spendin ur holiday tryin to get it back up for us
u guys have good dedication to ur site… i’m sure all the others were patient in waiting for the servers to coming back online. thanks for getting it back up!
We appreciate all your hard work to feed our Xanga addiction. Glitches are inevitable… like stuff happens, right?
Apology accepted, and congratulations on your recovery!
Thanks for fixing it up… I was bored stupid without Xanga up and running…
It’s ok! You were on vacation too
no problem
MY GOD!!! I LOVE YOU GUYS!!!
:F
Aww now goddammit you! I had a LOT to write about while it was down! >:O
Welcome back, we missed you guys.
lol i’m so addicted i thought my life was ending x] hah ty for bein so devoted to xanga to cut ur holidays short xD
=) thanks for bring it back. i missed the xanga-ing lol
hope you all had a happy thanksgiving!
yu really dont realize how addictive this is do you.? when this thing went down two horus of my time became open.. hahah — thanx for getting it back up
i think you guys are great to even care about the down time, good work!
THANK YOU SO MUCH!!
I WAS SOOO SCARED THAT ALL MY ENTRIES WERE GONE!!
JOHN..U=MY SAVIOR!!
HAHA..oK..comE visiT my xanGa..i=haPPy
Ne.. daijiobu (It’s okay).
Thanks for takin your time on it. I know I’d be stressed as hell. LoL.
Doumo~
Chii <><
Thank you THANK YOU thank you THANK you thank YOU!!!
It’s so nice to be HOME again… aaaahhhh… I missed my home and now that it’s back my sanity has come back to me.
God bless you all! hehehe
i doubt you read all these but, i really appreciate how you do try to commuiate with us about whats going on. really helps me to be patient when i know whats going on.
thanks guys
yeah it’s alrite. i luv xanga, im almsot obsessed with it. im glad it was down for a while, gave me a chance to finish sum hw before school starts. thx and glad its back up again =]]
I believe it was NFP and me who jokingly laughed about this terrible scenario in a chat session once: What if the person washing the Xanga server offices spills his/her coffee mug on the server rack and all of the co-joined Xanga History ’till date forever remain nothing but a vage memory.
After 24 hours I started to get seriously afraid that this could actually be the case!
I am so happy it wasn’t I can’t tell!
Now relax pat your back(s) and realize that it could have been much much worse, after all it is all up and running again clean as a whistle and ready for all of us to enjoy.
sorry your holidays were interrupted. you guys are the best!
You guys are very dedicated to making us happy……things go wrong sometimes, it’s the nature of life. Thank you for all your hard work…..I hope each of you had a wonderful Thanksgiving….
psh~ gimme xanga premium cuz of this !! lol !
it’s all good
No need to apologize. I am happy Xanga is back up, but you shouldn’t have cut your family time short…the time with your loved ones is worth more than a thousand Xangas…..props to you for caring so much for us! Hopefully you won’t have any disasters on Christmas!
xanga… i dedicated my entry to you today
Thanks, you guys!
No apology needed! Sorry you all didn’t really get to enjoy your vacations though
Ugh, gotta love working in the technology field 
No need to apologize. The itching’s gone, now, same with the cold sweats. And most of the twitching has faded, now, too
Seriously, though, no need to apologize. These things happen, ya know? As the daughter of a computer guy, I know this better than most
So take some time to relax(yes, that’s an order
), and tell those guys at your ISP to be more careful next time*lol* Thanks for working so hard to get everything back! As always, your efforts are greatly appreciated!
-Rubie-
no thank u ppl alot!! we like how much work u give into this site!! its awesome too [] propz…
GOOD SHIET!!! I was sad and now, happy once again…thanks!!!
sorry your holidays were interrupted. you guys are the best!
it’s aiight but why did u take most of my blogrings away??????????????????!!!!!!!!!!!!!!!!????????
GIVe me premium CUS OF THIS!!!!! I AM MAD!!!! BUT THANX FOR BRINGING THE XANGA BACK UP BUT U COULD GIVE ME PREMIUM IF U WANT 2 lolsssssS
wow.. thank you guys for showing so much concern to the xanga community.. its nice to know that the admins are such considerate people.
THANKS =)
ehh.. sh*t happens, no? thanks for all your hardwork, its much appreciated =D
hey! it’s slower though.. is that just me..? anyways, thanks for getting it up. i got in a Monday update. hooray.
Let me be the first to not accept your apology. I wonder if my site will still be up after that comment? I’m just kidding. I can’t believe you guys were willing to come back to work early from vacation for this? That’s dedication and it is greatly appreciated. Hope it didn’t ruin your weekend too much.
hey…s**t happens….no worries. thanx for all your hard work!
i missed xanga but i understand that these things happen. you guys do what you can and we can’t expect you to be shackled to the servers day and night.
cheers!
WELL HE HAD BETTA COME BAQ!!!!!!!!
O wellz. I wished dat he had a GREAT vaca. GOOD THING WE CAN WRITE AGAIN!!!!!
There’s no need to apologize…?it’s all good…
thanks for getting everything back online, though…
^ . ^
bye bye
I’m glad that everything was okay. I was actually kind of worried, to be honest. It’s a shame he had to leave early, though, just for us. And, even though I’m a premium account, I totally understood all things considered.
My best to you and all of the staff.
Thanks for everything!
Aaaahhh, Xanga works again..I can feel the withdrawal symptoms subsiding..hehe
You guys did good!! No worries..A million thanks for allowing me back into my home away from home!
its ok.. u guys are still cool..
ITS ALL GOOD!!
whoosh thank god i had to write something important
it okay dont worry
it okay
Hey its fixed now…and thats all tha matters right?
It’s all good. I wanted to scream and curse and kill you all earlier but I’m much calmer now that I’ve buried the body.
And now, I’m off to hide in the jungles of South America with my cats (who are really at fault here) and my turtle.
Namaste!
Like the wise guys say in Donny Brasco..
forgetaboudit!..
You guys rock, I really appricate everything you do for all of us xanga addicts.
However, maybe we should all get FREE Premium for a month eh?
LOL.. it was worth the try
Amour
Hollie
awww~we were so worried!!! hahahah…but thanks for the apology…that was nice~
Thanks for all you do. The best part of all this was my discovery of just how nice a group of people we have at Xanga. Not just the servers, like John and Monsur. But the bloggers as well. Happy Holidays, everyone!
Yes it’s running very slow. But I’m happy it’s up again
Can’t live without my Epropz. Speaking of, what a way to get ePropz..Look at all of these!!
=]
thank goodness xanga is back! i was getting a little worried!
shit happens..we all know this.
no one died! really!
hehe
yay! It’s back up again!!!
I am addicted to this place- how pitiful. at least I know I’m not the only one! THANK YOU!
hehe.. that was kinda interesting.. all my friends were iming me going MAR WHAT HAPPENED TO my XANGA?!?! .. hehe… i calmed them all down for ya
Hey, its ok man. You got em up, and thats the important thing. Finally I can post, yay!
*gasp* *pant pant* ::holds on to xanga for dear life::
No biggie, really… I knew it was just temperary, and that sooner or later, xanga would be back up. I’m just sorry that Monsur had to leave his family early.
it’s okay. at least it wasn’t like a week or something. that would’ve sucked. i’m just glad it’s working again
it was hard living without xanga for a few days but i understand the life of a techie. i’m just sorry you guys had to suffer during the holiday. thanks for everything!
*applause* at least the mistake was learned =) to avoid future mishaps.
heh. no sweat big guys…tis quite alright. I actually did some housework during the down time!
i went crazyyyyyyyyyyy over here – was having some serious blog withdrawals =( glad everything is ok now.
Something wrong about Xanga’s SQL server? The system administator was great. He must be very streesed before. Appreciate so much for his effort.
Don’t worry about it! It’s working now and my shakes and withdrawal headache have gone.
Nyz xo
It’s all good..I know I was just kind of like, “umm what is happening??” But I’m really sorry that you guys had to cut your vacations short to feed our addictions..but thank you so much!
I didn’t know how addicted I was until now. Now that it’s back. I’m relieved…but I think I’ve realized something to make me slightly uncomfortable. Thanks anyway!
sorry your holidays were interrupted. you guys are the best!
Oh if I could give 2000 eProps for bringing my Xanga back! :::sobbing tears of Joy::: I’m going to celebrate now by hugging my monitor and kissing the Xanga header repeatedly.
Thanking you Kindly,
BooGie.
You guys deserve a lot for all the work you do.
THANK YOUUUUUUUUUUUUUUUUUUUUUUUUUUU!!!!!!!!!!!!!!!!!!! MUAH!!!!!!!!!!!!! =)
Hey…no problem…things happen…and everyone needs a break at some point right?
man i never knew how much i used xanga till i couldn’t use it! you guys are the greatest. so much dedication and love you all rock! don’t worry about little problems we ALL make mistakes! thanks for everything!!!
This little incident confirms what I already knew…..I am a Xanga adict.
So beautiful that you’re up and running again.
Your biggest fan,
Jen
pfffttt
think nothing of it sir. after all I got over it, and I imagine a lot of other people will too…..
No problem.
Thought ya had a problem with the servers….. anyway good thing its back up and this wasn’t a major thing….. Keep the Xangan flow goin!
hey you guys deserved the holiday off too! never fails that something would happen though! props for ya’ll being so great & working so hard so we can blog away!
right on
WEll.. its ok… i think most of us are glad xanga is back up and working.. laters
ashley
it’s no prob. dunno y ur worrying. eternally grateful for u having created xanga…
ItS ALL GeE!! MuCh MaHaLoZ RePpiN Da 8o8 StAte!!! We aLL NeEdeD A TuRkeY DaY BrEak!! sO Smio CuZ itz Okie Dae!!!!!!! SoRRie ur TuRkeY DaY wAs cUt ShOrt buT i TiNk i AtE enOugh 4 aLL of YoOh!!!
LoVe ~N~ AlOhAz BaBie GurLie
Hell, if I was actually paying you money I could be frustrated … it was kind of amazing how much I wanted to post – oh the addiction.
Hey, I needed the break. Can you plan one of these ‘sabbaticals’ once a month? Seriously, I think this accidentally ’enforced absence’ gave a lot of peeps the opportunity to reset and return fresh. Just think of it as a ‘snow day’ interjected into the planned relentless curriculum of a blogged life.
You all did good, John.
=)
269 eprops says we’re not going to lynch you yet. Besides, NYC is a bit of a walk for most of us…
KB
On the other hand, I am now perceiving that this system is rigged. 275 eprops should put you firmly on the all-time featured content list…
KB
wow…so GLAD you guys got xanga back up again. i almost had a xanga withdrawal there…lol…now the world is right again! my heroes!
heya…. no problem
Love ya Xanga!!!!
man thatz crazy, lol meh so are we :-p
dawg it’s cool. you guys rule
LOL… I had so much to blog about yesterday but I’m glad nothing got erased and all my stuff is here!
Thanks you guys!
I had missed a few days of blogging prior to the shutdown for other reasons, and when I came back, I thought my account had been deleted for inactivity or such some thing. LOL.
However, when I pulled up the main Xanga page and saw your note about the servers, all was right with the world and I knew y’all were on the case.
Thanks for your great work! And an extra 3 days off to all of you for worrying through your holidays instead of loafing!
Fact is that you guys are great. Thanks for the apology, but it’s not needed. You guys do some much for all of us crazy Xangaholics. We better damn well be forgiving.
s’okay dokay…
No Prob, accidents happen.
It’s just awesome that you guys care so much about the site, and mistakes happen, don’t worry about it. You guys are niftylicious.
sorry your holidays were interrupted. you guys are the best!
at least you guys tried to fix it. i was happily amazed at how much you care!
Goodness, you stole Monsur away from his family Thanksgiving thing? I think we owe you guys something for sure. Your loyalty and dedication to Xanga is really overwhelming. Thank you
in the end…it wasn’t THAT bad. I got some homework done which I normally wouldn’t have done because of Xanga.
I thought I was going to start crying…haha THANK YOU! for fixing it. It really is a great way to show how I feel.
THANKS AGAIN
LISabobisa
omg…im so addicted to this, that i can’t go 32 hours, ever again, im sooooo glad its back, my life with out xanga is, NOTHING. i love you, but you get no love with the e-props, you still screwed up, bitches, lol, jk
Thanks!
I hope you guys enjoyed what vacations you had!
i think most people value dedication more than the solution to the mishap itself
i give you props for gettin it back up… but to be honest with ya.. i was pissed… but its cool now
no need to apologize! You’ll are the best….thanks so much for all you do!
your biggest fan,
hey man. you never lost our trust. we are just glad you fixed it.
it’s okay actually =]
everyone’s happy when it got back up =D
Thank you so much for apologizing ^^. It is very much appreciated.. It is nice to know that you guys care as much as you do and it sucks that your tech guy had to come back from a probably well-deserved break. You should give him some more off time~! I was just really impressed because I have never seen a site apologize for their server being down.. I wish I could give more than 2 eprops!! But I hope everybody that works at xanga achieves their dreams~~ best wishes to your site that everyone cares so much about~~!! (keke like me and my friends hehe)
John, it’s amazing that you would be so concerned for us, considering that this IS initially a free server that we are using to our own advantage. You and the Xanga team are true blue, I think…It’s wonderful to have people who are so dedicated to their work that they would be so distraught if anything were to happen. BUT, it is inevitable that systems crash and things happen, so there is nothing to be angry about. And, you shouldn’t be too worried about us-we understand when things go wrong. Keep up the good work, mate.
Word.
This is a great site!!
Thanks for taking the concern!
Wow…xanga’s back!!! I’m soooo happy, u can’t believe!!! Thanx a mil!
No problemo. I appreciate the work you do here, panicked or not.
Wow, didnt’ know how much Xanga is a part of my Internet routine until it went down. Great idea! Too bad I didn’t think of it.
i <33 yu xanga ppl
Nothing like being deprived to bring the depth of my Xanga addiction into a glaringly bright light!!
Glad things are up and running again!
yall suck – big time!! hehehe….. but we love yallz…. thankz for gettin it back up……
so what, we all make mistakes, thanx!
Hey dude, all’s well. It was a bit of disappointment when I couldn’t blog, but hey, I got over it
And really, you guys did an amazing job getting everything back up in the amount of time you did, considering all the things working against you. So… don’t sweat it. 
–Saoirse
Hey John – don’t you just love this…
RoseMary
FEEL THE LOVE!!!!!!!!!!!!!!!!!!!!!!!!!…
You know, it would be really cool if I got this many comments
But thanks for working so hard…
Everyone at school was freaking out….Nobody knew what to do when they were online! Xanga is the best…and such a new trend…thats somewhat scary though…
^^ we love u..on behalf of all mai fellow xanga freakz
WE LOVE YOU
nd
THANK YOU~!!!!
*muuaahhzz*
u guyz deserve the biggest hug..=]
agenz tenkuuz~!!
xp
Although appreciated, I don’t think apologies are really necessary. At least not at the level you are offering them. I mean… I saw the problem and figured if things were still not working for me, I’d email my xangafriends and see if it was “just me.” I’m happy to say I didn’t email you, knowing your box was overflowing… Bottom line, is that Xanga is run by PEOPLE too. And you all are entitled to mistakes and vacations. Just my .02. All I’d want to know is that, “Yep, Xanga’s Down” and maybe an estimate of when to try again. Thanks to YOU, I had my most productive work day this year!
Bah, you guys work TOO hard already for something like this…i am sure a few days off xanga wont kill, even for the premium users. You guys really deserve alot more than you already get, it takes a lot of guts to come back to fix a simple server issue in the middle of Thanksgiving break. thats something i would never do ..
but thanks! you guys are the best!!
Hey don’t worry about it. It’s not a major dilemma. Everything’s cool now. WE FORGIVE YOU!!! Just make sure it doesn’t happen again dammit!!! hahaha Just Kidding!
its all good now. no sweat…as long as my xanga is safe, im happy. its ok.
if you need some help i live in new jersey…keep up the good work.
Hey, I’m glad that the site is back up again!! It’s all good!!! Thanks for your dedication in getting it back up…you rock….ROCK AND RULE!
xanga is addicting. i didn’t realize it till ur server went down. lol i sat down on the comp and i was like.. uhh what to do.. =)
absolutely unacceptable!
naw…that’s alright. without you guys, there would even be no xanga to be down. i’m not sure that came ou correctly…
joo ROXXOR mang!
Thanks so much!!
It’s all cool…I’m not terribly inconvenienced, since I just joined tonight.
Wow, flying back to work from vacation? Impressive. Not even the President flies to DC to take care of business, all the time… he stays at whatever wonderful little vacation spot to conduct the nation’s business. ::grumble::
It’s all right that it was down. I got more homework finished. Thanks to all of you for wonderful effort
yea man ur the best without xanga im so lonley
you’re lucky, we were ready to riot over here.
my question is this:
why were the personals servers up?
maybe it was just chance that the blog servers were the ones jostled or whatever, but it seems highly inappropriate that the people like me, who pay for service, were out of a site while the free users on personals could continue use.
but really, it doesnt matter, i’m just bitching
no worries =)
I say you give me a free premium xanga because this 32 hour wait ! It drove me insane !!!!!!!!
Here have 2 eProps for bringing heaven back to me
thanks for all your xangan hard work guys, monsur is the best for flying back. you guys are awesom. xangan techies rock my socks!!!!! have a great holiday season
aH, No WoRRieS, LeaST u GuYS aCTuaLLY CaRe WHeN STuFF GoeS DoWN!!! THo u STiLL SCaReD Me GoDDaMMiT! HaHa, i THouGHT iT WaS MY CoMP THo
THaNKS FoR WoRKiNG DouBLe TiMe To KeeP uS aDDiCTS HaPPY aND SaNe! 
:):)
*sob* Xanga withdrawals… are so hard… *sniffle* Thank you!!!
pshaw. no worries. it happens.
I was lost without my xanga…but thank you =)
Let me add my voice to the chorus saying, Not to worry, these things happen, and I’m impressed by your dedication….
The sun is warm.
The grass is green.
–End of Line–
thanks for getting things back up and running again….. but I feel bad that you guys had to cut thanksgiving short. anyways, a late happy thanksgiving to you. I really appreciate what you guys do.
actually- that would be nice… free premium to the members…. since the server was down for so long… maybe that can be our xmas present!
Some things are more important than xanga. Yes, I did just say that. Don’t be so hard on yourselves.
AHh.. it’ll be okay. glad to see things running again.. keep it up and I WILL go premium like I was hoping!
I’d hate to loose my favorite site!
ok… you fixed it… me happy now.. ^_^
*looks* most… props… ever X_X
I was going crazy. I needed to vent and explode my feelings…but NOOOO Xanga was down. I want a refund~!!!!
good job under stress. next time it’s going to be unmanned, hire me.
Still can’t upload images, though.
at least you got it back up! thats all that matters.
wow! thought xanga kicked butt! thanks for the fix!
Weeeeeee……….. it’s cool… we all learn from our mistakes.. it’s not like we’re gonna die cuz we dont have xange.. we love xanga and well still be here..
awww it’s okay… we love our Xanga pals
awww it’s okay… we love our Xanga pals
whoops.
The dedication in being sure to fix it for next time makes it perfectly alright.
…it seems that people are being pretty forgiving re:the outage…
…it is an indication of how much we appreciate and enjoy Xanga and an indication of how good a job you are doing otherwise.
^___^ heyyy THANKS!!!!
… i have a question.. (kinda off the subject) but… how do you pronounce ‘xanga’?… like… zanga? or jjanga? lol newho.. :D MAD PROPS TO YOU, mr admin!!!
yah this is a drug lol
Gosh Again I say I wish that you all hadn’t worried so much about us and spent loads on your family…you all always do for us…I have TWO paid sites…so I should have some say…and I say I am NOT ONE BIT angry at all that the server was down……because you guys always come through for us!
I just hope that you all got to spend time with your families and it was quality time.
Tina Cantrell
No excuses… you worked very hard, I’m sure of it!
The only things that’s inexcusable, is that we all were in the dark about what was happening. So……update the main entraince!!!
Or maybe make somewhere else an information page:
info.xanga.com
So we can get some information, stating that you know that something is wrong and you’re working on it.
I first thought that only my site was down….
Well, I hope you’re having a good sleep now!
Thanks!
it’s all good
Your dedication is off the hook, though. Thanks!
wow, didn’t know you guys were THAT dedicated to xanga…to hop on a flight from your vacation as soon as you hear about it…thanx for alla it though
i forrgive you guys. i know you all work hard… just for other people’s pleasure.
thank goodness Xanga because when I dont have something to suck up my time I just commit crimes… thank you Xanga for keeping me clean
one day without blogging was bearable. keep up the good work
thx..=)
Hey, no biggie. Thanks for the effort and dedication! Keep up the good work!
This incident has just made me realize how dependent some people can become to the affiliation need that an internet community can provide. Society in general is moving toward this direction, I dont know if its a good or bad thing but it is definitly unavoidable.
Worp up to the dedication of the Xanga Team.
Poopies happen. We can hope that it never happen again and learn from what happened. Keep up the good work guys.
give us free premium… or get rid of premium all together. you will be forgiven no other way.
atleast we got it back
Glad were back up…
thanks for all you do.
wooo for Xanga….
Yah…I was another one of the many Xangan going CRAZY~!!! I checked back all the time…but the detication that you guys have for this site is jus’ awesome. I jus’ hope none of the Premium users ask for their money back or something jus’ cuz it was down for a couple of hours.
hehe…it’s okay…i still luv xanga..:)
You must all have been frantic with worry about the site being down and not being able to get Monsur back from Chicago.
It’s only when the chips are down that you realise how much tighter your emergency measures could be *sigh*
Let’s face it, sh*t happens
all I can do is Smile.
yayyyyyyyyyyyy xanga is BAAAAAAAAAAACK! haha… thought i was gonna have a breakdown or something without blogging!
-Jamie
Forgot to park the hard drives, eh?
I noticed that your blog, Monsur’s & seanmeister’s still worked, among a few others, but the comments pages didn’t. However, a few of us didn’t get full functions back right away (NEW LOCK) error message, instead of loading the private blog.
I feel for all of you, with the numerous, unpaid hours you all put in to keep our addiction up & running as well as you do. Bennies to Monsur with appologies from us all to his family for the shortened break. Have a cold one to quell your own anxieties over the down-time issue. You do so well 99.99% of the time. It’s only human to mess up once in a while.
Again, mahalo for your immediate attention to my subscription issue. I think that question I asked about the email addresses might have been the answer, because I’m getting all my subscription stuff now. MAHALO!
PS– I had to make sure that NYC didn’t vanish from this earth again! LOL!
For the most part you guys provide a free service to a lot of xanga users, and us premium members really appreiciate your hard work in keeping this one of the best sites on the net. Take it easy.
Kudos to you for getting it all back online and for all the wonderful behind the scenes voodoo that you (all) do.
Got through the initial panic by connecting (via) email with some of the wonderful peoples I have met out here in the ether.
it’s ok
it’s all up and running again now….besides…a forced day away from xanga did me some good 
i actually got to do other things yesterday….all is forgiven
well at least it’s working. and you know, it’s not even that big of a deal because you guys SHOULD be with family on thanksgiving. if you have to miss thanksgiving dinner to man some stupid server for some people to post about whatever junk people post about….erf, i say you guys go to vacation
heh. hopefully servers don’t die any time soon sheesh tsk tsk@server.
I realized how much I’ve really developed a dependancy on Xanga….. Knew you’d be back on again, but MAN I had withdrawals. Each attempt was done 3 X’s in disbelief….. So Glad everythings back…..
Thest things happen, isnt that what the whole site is about???
NeK
No biggie… Things happen. I’m glad you got to spend the holiday with your family. That’s what it’s all about. Family should always come before Xanga.
I think you’ll find your Xangans to be very forgiving. I know myself, I am just happy to know my blog still exists. You guys rock for your dedication. We’d be hard pressed to find another site with this level of dedication. I hope everyone enjoyed their holidays otherwise. ~Andi
A good teacher once told me that there are no mistakes as long as you learn from them
so since it sounds to me like you did exactly that I would say it falls nicely into the “learning experience” catagory.
Live and Learn even Xanga gods make errors in judgement.
Belinda
you should give every one free premium for a month =)
It’s all good! No worries (anymore)!
i think you should give us a month of free premium!!
A free month for 32 hours? How silly. Most of us have already had that, and if you guys want it back, well pay for it. Our admins work hard to keep this site going- like trying to rush back from vacation to get the servers up. That’s dedication. Thank you for getting them up as fast as you could! Everything’s working great!
whew, well thanks, at least i can get my fix of xanga again. you guys made me into a junkie!!! appreciate the hard work you guys put in to please the masses!
keep rockin baby!
thanks for giving me my fix!
Thanks for the hard work guys. All of us appreciate you. Here’s to a glitch-free holiday season.
- WFH
John, no need to be sorry! Tides happen mate and that is a fact. Fear not the XangaDarkness as we…
Sail on… sail on!!!!
thanks for getting it back guys… i thought i broke something.
Confidence and trust and already regained by the sincerity of your message, John.
Thanks for all the work you guys do on Xanga!
Bow Mordle…. for the grovling thing dude…
never ever do that again lol jk
later
-Tim
Bow Mordle…. for the grovling thing dude…
never ever do that again lol jk
later
-Tim
we forgive you but how bout a premium month just to show how sorry you are
heh heh or maybe not thanks for gettin the stuff back up
-the generic man
a major link to my granddaughter – thanks to the whole team for their dedication and concern – and a pox on those of little patience
a major link to my granddaughter – thanks to the whole team for their dedication and concern – and a pox on those of little patience
that’s ok!
Is ok, shit happens ;op
same thing happened here at work last week!
Some things just happen and we have no control! Thanks for working so hard to get it back up and running!
no problemo! you guys still do a fantastic job! Hope your holiday wasn’t totally ruined
YOU CARE.
That counts a *mighty* LOT!!
blogger is down too…..as of tuesday 10 am eastern! i feel that they are even the more understaffed.
So you all may wonder why, even with my TWO blogger weblogs that are FREE, I paid
$$$$ to sign up here in Xanga for a
paid account!
—-concern-responses like of the above….that is why!!
freestone
no need for apologies…you guys do tremendous work around here—and what was the worst that happened to us?? a little reality?
some of us need that little ‘push’ to get up and get out…lol
thanks for all the hard work you do…it really is appreciated!
Apology accepted; and appreciated. I am glad to see you recognize the significance of making good use of status.xanga.com. I can tolerate all manner of glitches and hiccups. As long as there is communication of status.
Unless there’s an unworkable overhead involved, I might also gently suggest you update the downloadable archive zips a little more frequently, too…or maybe make the frequency a user configurable option? Leave it where it is (or less frequent) as the default, and let those who are interested in having their entire log offloaded in a more timely fashion be able to do so. Just a thought.
thank u SO MUCH.. all of us who are ADDICTS were going nutz for past 2 dayz trying to recap our thots on thanxgiving.. and i know u guyz rushed back to make things better for us helpless addicts.. haha.. good job guyz and thanx for fixing it asap!
Thankyou so much for Xanga! Sorry you had such a stressful Thanksgiving weekend!
I think it’s a tribute to your site that so many people were upset since they couldn’t blog and read other people’s blogs…=D
good job! 250+ comments and 460+ eprops for making things work again! thanks for making this xanga world a better and safer place for bloggers!
Hey. We’ve all turned on an appliance and gone “What the heck?!” before realizing it wasn’t plugged in. Lesson learned, right? Thanks for fessing up.
Happy Holidays!
You guys are great
Okay, you can grovel to the premium folks if you really want, but don’t worry about us freeloaders; until we start supporting your site, you don’t have to please us at all.
Feel free to apologize to the premium folks, but the rest of us freeloaders owe you. Thanks for providing such a great service; 32 hours isn’t anything compared to my 400+ days on Xanga.
You scared me!!!! i went onto my site and all of my weblogs were gone! i was freaking out! but they are there again… so im better.
its almost xmas. GIVE ME PREMIUM FOR FREEEEEEEEEEEEEEEEEEEEEEEEEEEEEE
F
R
E
E
E
E
E
E
I
WANT
FREE
P
R
E
M
I
U
M
FOR X MAS
I
WANT
FREE
P
R
E
M
I
U
M
I
WANT
FREE
PREMIUM
AHHHHHHHHHHHHHHHHHHHHHH
dude it is ok we understand it is THANKS GIVING FOOD FOOD who can resist that kind of calling
It happens…thus is life. While I missed Xanga for a time, I am more sorry that people’s vacations were messed up and time from family was taken away. In a few more days, I celebrate my second year with Xanga. THANK YOU for having it here for us!!
Thanks for your dedication. Being in the OSMO is no fun!
You guys are fabulous to be rushing around doing all this! I think you’re awesome!! Thank you!
Thank You for all of your hard work. Hee Hee, I guess now we all realize how important Xanga really is to us all.
shit happens…..but if you WANT TO….free premium would suffice…hahaa
eh…shit happens…hey…give another free month of premium to pay us back….-=X…just a suggestion
John, it was Thanksgiving for crying out loud. You guys deserve to have time with your families like everyone else. Yes, it was hard living without Xanga for a day. But you got it back. Thank YOU for putting in the effort.
Thanks so much! ::phew:: xanga’s back! You rock!
)
you guys are so cool!… i cant believe youre apologizing for something that isn’t even your fault! you guys are doing such a wonderful service for us! =)… i jus hope you know how much we really di appreciate your dedication…
and plus.. u never really know what you had til its gone… i think it made a whole lot of us appreciate this site a whole lot more!… (and how truly addicted we really are to it… hehehe)
i thought i was the only one with all those abnormal symptons.. ;]
i was all freaking out cause i couldnt read what was going on with my friends. and now i can post all my dumb thoughts again, yay. this is an addicting site.
Thanks for getting it back up! You guys are truly great. Thanks again!
~Amy
I’m giving you props for your incredibly committment (that you’d be willing to shorten trips and face a standby flight on a holiday weekend for a mere “labor of love,” as you’ve called Xanga in the past is simply astounding). Don’t worry, you are the best!
actually, thank YOU. in those 32 hours, i’ve never gotten so much work done. hahahaha….
It’s just astounding that you’d be willing to brave O’Hare on ANY day, much less trying to fly standby on Thanksgiving weekend…but to do it for a mere “labor of love,” (as you’ve referred to Xanga in the past) is phenomenal. Props to you. It’s ok.
its all good
For 32 longggg hours I was a shivering, feverish, drooling, babbling wreck of a human being…I never want to go that long without a Xanga-fix ever again!!!!
No need to grovel at all. Spoken as someone who deals with IT issues all the time, “servers going down happens, man.”
And you know, it always happens when you think all the bases are covered, and how could it POSSIBLY pick that very moment to do the one thing you least expect it to. It’s just IT law, yanno?
Most of us had withdrawals, but we survived…and most of us weren’t annoyed by the outage. I wasn’t, anyway. So, thanks to you for working on them to herd those brought them back up.
wahoo ur back!!
crap happens sometimes…ya learn from it…anyways…made me realize how much i and a number of my other freinds ENJOY using Xanga…thinking i might just have to go premium…but its sad haha realized i needed the morning Xanga fix b4 i start to do do my work and get into the daily grind of thing….no worries…keep up the great work!!!
lalala…i juss wanna say…ur smart…haha
love is never having to saying you’re sorry…kaz loves you…
Love is never having to say you’re sorry…kaz loves you…
its otay, it happens. we luv ya.
amazingly, ppl look onto xanga as if it was a drug. and for 32 long grueling hours, ppl were goin thru withdrawal. rather entertaining thought. wana kno how to gain trust again? premium for xmas! imagine that
thats ok but next time, make the time more accurate and faster
I think you owe us a couple weeks of xanga premium or the inconvenience.
hey its okay… i wuz juss glad all nothing happened to our blogs.. ThankS again
Is this the record for eProps?
it’s ok sweetheart…i still love you
Not to worry…….I am sure no-one was that strung out about it. Hope you had a good Thanksgiving despite all the drama!
haha i was kinda wondering what eprops do..exactly..any1 knoW??
I just wanted to say that it is not the end of the world!
I just wanted to say that it is not the end of the world!
Thanks for your hard work and dedication. Things don’t always go the way we plan, but we have to live with it and move on.
nooo thank you!! u ppl put alot into this site! thz alot! lol even got away from ur vacation just to fix the site! thx alot to u ppl
nooo thank you!! u ppl put alot into this site! thz alot! lol even got away from ur vacation just to fix the site! thx alot to u ppl
ugh.. can we get some preMiUM?? hehe..
np bou da whole shti.~
thankyou thankyou thankyou thankyou thankyou thankyou thankyou thankyou thankyou thankyou thankyou thankyou thankyou
i’m just glad xanga’s back =D
thank you!!
hey… I know you guys probably won’t read this.. just one comment amongst the multitudes.. but I just wanted to say a huge thank you.. for your total dedication to Xanga and everything.. i know that you get a lot of crap from people… but honestly, you guys are just doin your job, and doin your best. and that’s all anyone of us can possibly do. So, keep up the awesome work!! =D
[ shauna ]
hey, good thing u came back in time
hey… I know you guys probably won’t read this.. just one comment amongst the multitudes.. but I just wanted to say a huge thank you.. for your total dedication to Xanga and everything.. i know that you get a lot of crap from people… but honestly, you guys are just doin your job, and doin your best. and that’s all anyone of us can possibly do. So, keep up the awesome work!! =D
[ shauna ]
xanqer wus screwed up?
lol i never update
MM..i almost cried when my site wouldnt work…
but YAY its back…THANKS 
I WAS DYING WITH XANGA DID YA KNO?!?!
omg.. thank you so much. I thought I was going to die because xanga was down.
WITHOUT I MENT lols just glad its back lol~
Well John you have learned a valuable lesson from this: That you have some wonderful people on xanga! The comments here say it all, we all love xanga and forgiveness is all yours. So take a deep breath and relax!
lol. it’s okay
it’s kinda weird without xanga tho x_X no blogging for like 2 days -_- lol anyways you still get 2 eProps 
o man…..wussamatta wit you guys??? back up, dudes!! back up!!!!
the only thing i ask for is…..can i have sunday back???
can we at least get sunday back????
we should get some free premium!!
)
Hey, stuff happens and I totally forgive you. Thanks for working as hard as you do.
We all got a little twitchy without our Xanga fix, but I’m certain your are forgiven by the lot of us.
Thank the lord, I thought it was just my computer acting up. *sigh*, appreciate ya getting it back up.
2 mo! *plink! *plink!
u guyz rule!
thanx for fixin it =)
u guyz rule!
thanx for fixin it =)
there there. i forgive you =]
there ther. i forgive you =]
I’M SOOOOOO GLAD IT’S BACK UP!! I HAD BECOME A JUNKY IN JUST OVER 2 DAYS!!! ALL IS FORGIVEN
Thank u soooo much!!! I
Xanga!!!!!!!! This ones are for all the people that made it happen!!!
(1`-”-/1).___..–”1`-._
`6_ 6 ) `-. ( ).`-.__.`)
(_Y_.)’ ._ ) `._ `. “-..-’
_.. `–’_..-_/ /–’_.’ ,’
(il),-” (li),’ ((!._’
Isnt it cute!!! i hope u like it!!!!
i’m mad at you.
can i get a free premium membership for life?
ok…i’m not mad anymore.
good job xanga ppl! u guys rock.
i dont thnk i was ur fault i mean comon there servors they will useually need matenence but it was thankgiving and who would of thought this could of happened butstill all the users that have free xanga are happywit it and we cant blame u if something goes wrong
MY FRIND GOT FREE PREMIUM Y CANT I GET ANY HES HAD IT FOR LIKE 4 MONTHS AND NEVER PAID
WERS
MY
FREE
PREMIUM
!
!
!
!!
!
!
!
!
!
we forgive you. ya live and learn.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!WERS MY FREE PREMIUM <3<3<3<3<3<3
itz completely undastandable..we all hav livez..n u had otha tingz ta do..u got everything bak n workin as quickly as possible..n i giv u credit fa dat..hope u had a good break..
We’ll forgive you and glad Xanga server is back up. =)
Hey man Its ok… i totally understand about the server down thing. you guys need some vacation too ya know?? well keep on at it on xanga. i really like xanga. well cya
-James
Hey man Its ok… i totally understand about the server down thing. you guys need some vacation too ya know?? well keep on at it on xanga. i really like xanga. well cya
-James
Aww.. Thanks for fixing Xanga back for us!! We forgiving you guys!! It would be a nitemare w/o xanga!! Sniff sniff.. We’re HaPpY Now!! Thks.
wow i never knew how much i was addicted to xanga. when it was down i found myself checking every five minutes to see if it was back up. im glad yall got it back up quickly
ish ok papi we all make mistakes
Hi, John!
Thanks for letting me (or us) know about the problems that have arisen. I thought my computer was whack!
Wow. Many thanks to Monsur for sacrificing his Thanksgiving weekend to fix the problem!
Just glad it’s back up.
Just glad it’s back up.
Glad it’s all good! I was gonna die without xanga!
That’s okay. Do you actually read all these comments when you get 10 gajillion?
That’s okay. Do you actually read all these comments when you get 10 gajillion?
man, that scared the crap out of me….thank you so much for being responsible about it and dealing with it with patience. you’re the greatest, and i want to thank you from the deepest of my heart. xanga is probably my only tool to get my feelings out.
again, i thank you.
it’s okay
i couldn’t think of what to write anyway
i bet i could fix it faster than you
-_-..well, at least you DID get xanga up again. I was starting to worry. bah. I lost my streak
.
~MiZz
it okie
Dude! We forgive ya!
Live and learn… experience… the hard but true teacher!
I had VIVID memories of my mainframe operator days when we had “unscheduled outages.” I had much momentary stress for you guys. Glad it was rather temporary and relatively easy to resolve… hope it didn’t ruin your Thanksgiving or reasons to be thankful! 
4jofvhunovejapgkmpgkz[jls[fg,hpn bijputho,j[ doj[
thanx for the apology, although it wasn’t really nessesary.. thanx for getting it back up!
HAHA! YOU SUCK!
naw, dun sweat it, only an internet geek would give a fuck, thanks for letting us kno tho!
-ronnie
First time anything has been down on me for 32 hours I feel kinda exhausted
cigarette anyone?
hehe…danx f0e qettin xanqa back up.
its alrite i f0eqive yo0h x] BIE!
No problem dude–technology will be the downfall of society though. And the few who are fairly independent from it will be the few who remain sane. Just some profound thoughts.
~peace~
No problem dude–technology will be the downfall of society though. And the few who are fairly independent from it will be the few who remain sane. Just some profound thoughts.
~peace~
You guys are the best.. never seen such dedication to a site.. ever…. bless you guys.. and Im not religious!
You guys are the best.. never seen such dedication to a site.. ever…. bless you guys.. and Im not religious!
ai ya!!!! mai xanga dun work!! wsupz wit dat mayne….it olweiz sez “error report” weneva i try to klik on mai name at da xanga.com homepage……
yeah its too bad I can only put 2 eprops here anywho yeah even though i must have checked like 30 times while they were down its all good. You guys are doing an awesome job and thanx for not makeing me pay because this is great but I have no job and am only 16 lol thanx again
awwe no xanga is still cool because it’s free
xanga is still cool because its free…
it’s all good
it’s all good
YOU SHOULD REPAY US BY GIIVNG US PREMIUM FOR 3 MONTHS.
Then we’ll get used to it, then want it, and most likely buy it.
REPAY US BY THREE FREE MONTHS OF PREMIUM.
Then we will get used to it, miss it when it’s gone, and in the end, more people will buy it!!!!!!!!!
yes, and since it’s the season of giving, you should give us free premium. and no, that doesn’t mean we should give u guys money…u are the ones who screwed up!
its okay!! we still love you!!! (but premium would be realllllly nice
)
it’s all good
I can’t believe I just read all of those. Good work, John, et al.
thank you guys man.. it was a long break
Jeebus people, go on freakin vacation, there’s only what, 4 of ya?! I don’t want any of you guys to be “manning the servers” on Christmas! Or New Years! Or any other day you’re supposed to be with family and friends! We’ll live! really!
I totally agree with the people who are saying you guys shouldn’t worry about it over holidays. I feel bad for Monsur, having to cut his vacation short.
Thanks for the explanation, though.
I’m with Elise. Sounds like you’ve covered every angle; just set it all up and post a message before the 5 or 6 major holidays saying, “if it breaks, no one will be around to fix it until _____.” Then lock the doors and go do what most of us do on holidays.
You guys are the best! Without you there would be no Xanga. And you can screw up every now and then, it’s okay. Keep up the awesome work!
nd i love you guys too. -_^
and i love you guys too. -_^;;
geeze…so humble and abject an apology for something that people should have had enough sense not to send you abuse for in the first place. this shows your grace, sense of humour and dedication and those idiots who panicked out as having no life. on that sour note however, let me add my voice to the others in saying, never mind the screw ups…we hang around not for perfection, but for the friendships, and those aren’t going to be damaged just because you guys wanted to enjoy a rare holiday with family. (and if they are, honestly, what kind of friendships are they?) the way you handled this and the whole spiff with andy/’someone’, (whom i’d call a friend), is admirable. indeed, keep up the good job.
took u guys long enough… it doesn’t matter now though…
i agree, go ENJOY your holidays! it’s probably better for us junkies anyway. i actually went out and *shudder* played in the snow. outdoors! it was crazy. and your server problems made that possible! lots of love for fixing it super-quick though ;D
xanga’s back up!! YAY!!! thank you soo much!! xD
YAYY!!! xanga’s back up!!! xD thank you soo much!!!! don’t worry about it..just about a day and a half down, no worries ^-^
Hey, man.. it’s cool. It’s a free service for anyone who can’t pay.. and it’s a great one at that. Thank you for providing xanga.. and making it such a great service. Keep up the good work. The bugs don’t bother us.
If I told you i was upset, would I get my xanga revoked? hmmmmmmm ponder ponder ponder – prolly
ITS OK – I FORGIVE YOU…….
i forgive u guyz 2.. but u kno wat, dat was a complete day of premium wasted! now i have no more premium.. dats messed up! i dont wanna sound mean or selfish or anything like dat but i should get 1 extra day of premium for dat 32 hrs the servers were down… i think dat would be fair..
but thank u guyz anyway for fixin everythin.. i kno u guyz must be stressin.. happy holidayz
i want my premium bak..
/
just that you are that contrite is enough. I missed Xanga, but I am deeply moved that you worked so hard to get the server back up again. I’m honored. THANK YOU
it was very considerate of you…=D
Hope you had a great holiday, sorry it was stressful. And thanks for being pretty dependable up to now. And thanks for Xanga.
yay!
iTs all good now
hey mann…its cool about the servers being down and everything…..i did kinda go nuts when i found out that xanga was down lol….but i mean yall got the servers working again and everything is back to normal….like i sd dont worry bout it……i mean yall need some rest and a vacation too from time to time.
to add to the hundreds of other xangans already thanking you….well, um, thanks!! xanga rules – and i’m addicted. dun worry about us next time…we’ll be good, as long as we get our precious xanga back eventually!
i guess i’ll add my comments too…
not to worry; i hope it didn’t interrupt your thanksgiving too much. thanks for everything!
Had to study for my up coming finals, so xanga being down for 32 hours is actually beneficial for this xanga addict
its ok!
Hmm, no permanent harm done, although it was shaky for awhile there…
Perhaps a wee bit of free premium might cheer me up??
Hmm, no permanent harm done, although it was shaky for awhile there…
Perhaps a wee bit of free premium might cheer me up??
sorry, didn’t mean to post that twice…
actually…i don’t quite agree with Elise. I think being that this is a paid service if i were a paying member, i would expect reliability. Maybe you need some kind of monitoring software? One where if users start receiving errors or 404′s that it sends an email to one of you, or a text message on your cells, or something. But cryptic SQL messages are fun, really!
Being that i’m not a paying member, i’m not upset about it. And you admitted your faults.
I LOVE YOU FOR PUTTING IT BACK UP! THANKS!
hmm
thank you thank you thank you…. my dad is a web architect and so i know that sometimes when things go wrong… they can go reaaalllly wrong… and it takes a lot of work to fix it all… so thank you again for working to fix it… i’m hoping your headaches have gone away…
thank you thank you thank you…. my dad is a web architect and so i know that sometimes when things go wrong… they can go reaaalllly wrong… and it takes a lot of work to fix it all… so thank you again for working to fix it… i’m hoping your headaches have gone away…
Thank you!!!!
God Bless you and your xanga team!!
woohooo!!!
THANK YOU!! :-d
God Bless you and all your team does!!!
Thank you again!
THANK YOU!
God Bless you and your xanga team!!!
it`s no problem.. glad you got it back up xD
I’m just glad we’re back up again!!
HIHI!!! and THANK U!!!!! i couldn’t live without my xanga. jz glad u fixed everything.
~~~Michelle~~~
“grovel?” haha, that’s really cute. seriously, i appreciate your dedication. you must’ve been so stressed…
Jon do you REALLY read all these comments??????
its okay..im happy everything is okay now..
you rock
<3 ty ty ty for getting it back up ^^
wow u get a lotta comments
I am glad you got us back I had visions of you all opening Swiss Bank accounts and disappearing forever, still I have a vivid imagination, Cheers Portia.
la de da ! kool kool
hope you had a great holiday, thanks for maintaining xanga!
w/e tis okay….its not like were in a big rush to post sumthing down ^_^
awwWww thank YOU for fixing it!
computers have a mind of their own i swear! =] this site is great, and i appreciate all the hard work all of you do to maintain it! keep up the good work!
Bless his heart, getting on a plane just for us? That’s committment, thanks guys! -Jenn
lol i wish i can get as many eprops as you lol
Everyone is entitled to VACATION… don’t worry about us! No one thinks any less of the site or you b/c it was down. It happens. Have a good thanksgiving. No one should WORK on a family holiday. Esp. Christmas…visit family, eat good food, and have a good time..don’t worry about work… if you do, that’s sad. Enjoy life to the fullest! Thanks for your hard work, I do appreciate it… so don’t think that I don’t. Okay… thanks again. And God bless your worrying soul.
Just to make it 492 e-props…
You never realize what you’ve got until it is abruptly taken away…very cliche, and so true. But who’da thunk it would apply to a fierce addiction to XANGA?
Bunches of props and all that good stuff for frantically working to bring it back
thanks for fixing xanga!!! sorry your holidays had to be cut short. thanks!! i am so gald to be blogging again
amanda
iTz aLL g
Itz ok.
No need for appology…I forgive you!…Mant thanks to you guys who’d put this xanga up!..It’s a really great way for me and also for many other people to express their feelings in words and knows other people will read.
I thought something was wrong with my computer! And just as I was about to throw it out the window… I figured to wait a couple days and see what happens.
Thanks for getting it back up! I’d die without being able to blog!
ahhhh, the xanga gods have smiled on us today. meh, you live and learn…and then get luvs!!!!
*claps* Yay for John and Dan! we love you! And I’m really sorry they called you home from you’re vacation.. really not cool… we’ll make it up to you somehow.. i hope.. maybe
…
=m=
hey, no worries guys, you run a great website, and maybe after I payoff my bills, I’ll send money for you guys…you need it!
i love xanga
forgiven..i like it when you get so humble..not many people like that.
hmm i read through a lot of these comments and i found that all of the ones ive read were positive comments. sure the servers going down isn’t THAT bad but you have to understand that there needs to be equality here. someone needs to stand up for all those nuts who flaked out when they saw their page was gone. ofcourse the servers went down thanksgiving weekend, when almost everyone is in another state and has nothing better to do than go xanga crazy. but i would like to break this flow and add that it was really your choice to fix this problem and sure you could just say “screw this, all you people suck i want to watch all of you go crazy.” I was wondering, how many xangans are there? there has to be atleast more than 10 right? hmm id probably guess there are about 50. does that sound like a good number? and do you even read all these comments? there are about 5 comments too many to read. i dont want to say you suck but someone has to. well to be honest, everyone sucks. and sucks real hard to be a little more exact. hey 500 eprops isnt that bad. not bad at all. i dont think i could get that many but i think i would have to give you props just for that but too bad i think zero would be a good number. what is it? why is the click here button have black and half blue? well i have a confession to make. what the doo doo is a server anyway? are you trying to tell me that you have all the xanga stuff on hardrives? are you insane??? that has to be a couple hundred terra bytes. my page alone probably sucks up half of your hard drives. doo doo brown. doo doo brown. why do people become addicted to xanga? i think the only reason why i havent been sucked in is the fact that i have no friends and im basically sitting on an island. i think a digital camera would be a good idea. i would like to put some pictures up but due to the lack of capital in my bank account i am unable to afford a digital camera. i saw a page that had lots of zoo animals. i like animals. they live some simply. they eat, sleep, fight, socialize, have sex and then eat some more. sure i know there are some people out there who envy animals for their simplistic minds. and another thing. is anyone ever even going to read my comment? its like looking for a pin in a bowl of jello. almost impossible. if there are any other xangans who would like to help me see how 50 people can leave 300 comments? do they each have 10 accounts? i think they do. ten accounts would be hard to manage. could you imagine updating them all? well i guess you could have different moods on each page. i think ill try that out. i will probably need more email accounts i think. i dont really remember if you needed an email account. previously i had used asian avenue. in the begining it was great. but after a while it just ended up to suck even harder than humans do. i did not want it to seem like this was a negetive comment. but i hope you keep it up and work hard to keep this thing alive and predominantly ad free. so far so good. but the more ads there are on each page, that means more loading time for me and my 28.8 modem. i think i am the only one on earth that still is using a 28.8 modem. well let me remind all of you who had to use this piece of futuristic crap. it blows. it doesn’t suck, it just plain out blows. i wonder how much you make from this site. you probably make enough to make this a full time job. it sounds like there are about three of you. thats alot of work. i would like to make a suggestion. try not to suck next time ok? sometimes people make mistakes but come on now. keep in mind that i am only sounding negetive so that the balance is made. how many hits do you get everyday? im going to click on that site meter box. i wonder if it will even do anything. im not so sure it will but lets give it a shot. im not a techie or someone that knows alot about computers. heck i type with two fingers. i dont understand how people can use all ten fingers. thats crazy. how do you remember where all the keys are? did you know i got to eat an ice cream sandwhich today during lunch? ive had cronic bouts with insomnia but making this comment really just bores me to to bits. this is really good for my sleep. thanks guys. well ill just leave you with this one last thought… water is a crucial part of your diet, don’t ever forget to drink water.
well i have a suggestion. i just typed a long comment then it tells me page can’t be displayed…. well that really just sucks. is there anything that can be done about that?
ok well turns out it came out…. you guys are really pretty good at this. did you take some sort of class for all this stuff?
bah.. i was going to post a nice lil comment and be a good person, but then i saw u guys had a billion other comments basically saying what i wanted. Well…. thank u
bubye
it’s okay now anyway…
Shame on You!
=)
It’s ok, justification of a problem is a perfectly acceptable form of behavior. everybody does it.
Aww thats so sweet. Well, everything breaks down once in a while !
lmao I would have thought you’d get some feedback on this post………..
Just in case xanga is down again…. Have a very merry Christmas….
IT’S OK! You guys are great. Thanks for the hard work and the dedication. You guys deserve the vacation away from work. I don’t believe any of the Xanga’s members is going to die if their ‘site’ were down for a few days.
The Xanga’s team are the best! Xanga.com is better than those “avenue” for sure!
LOVE YOUR SITE!!
-Kristen
No problem, give me more Xanga features now… hehe, j/k…
abe.
http://www.thybart.com
What you can do is, put me on Xanga Premium.
there’s no need to go crazy if the server are down especially it’s thanksgiving for you guy too! we appreciated that you guys work really hard and KUDOs!! but now it’s better so it’s all good
I’m sure most of the xangan won’t die if it’s gone for a few days heheh…but i thought my layout was gone!!! but it’s not 
awww what a touching speech;) no prob, thank you, xanga rocks:) its certainly up much more often and is much more reliable than several other random sites on the web, so good job:)
~serena
lol, glad to kno i’m not the only one who got all twitchy went the site was down
damn so many people ahhhh…… headache!!!
yayz xanga’z back!
ur too considerate! it’s ok to live without Xanga for a few days, it’s not like it was down for a month =D u rock for bein so careful bout the site!
i hardly noticed… thanks!!
sup every1, check out my xanga, its pretty dumb lolz, have a good day every1
my pics on my site are no longer working- what’s the deal? they were working fine before the server went down…
RachyRach54*
its okay..im happy everything is fine now..
…
haha you went thru all that trouble? well thanks.. it didnt realli matter to me newaiis.. keep it ^up^!
AWWW….John, thanks. But you guys do way much more than than you have to. It’s awesome to know that y’all will work to keep this site up to par, even over holidays. And, don’t worry about the whole ” regaining confiidence and trust” thing…honey, you haven’t lost either. You guys are awesome!!! THANKS so much!
no dont apologize!!!!!! we all should be thankful for at least having Xanga!! woowoo ur the best!
1.Thank you so much. I’m an addict.
2.Everyone shut up about premium. I know some of you are joking but for those of you who are serious…premium is what keeps this site going. There’s this thing called money…
3.Anyone who does not pay for xanga has no right to complain. Notice that the people who pay are actually in the minority in the complaints which is silly b/c they are the only ones who deserve to say anything.
Groovle I wanna see you groovle. not just kidding I missed the big server downage what kinda xanga member am I?!
awww…don’t worry about it…no apologies neccessary. you guys are awesome for getting it back up so quickly for all of us. thanks a bunch! *hugs*
ish cool =)
test
test
test
Things happen. Better things happen when we learn from them. I diden’t lose any logs from my site… I’m happy… Take a break you deserve it!
hey, sean, test??? !!!
test
test!!!!!
hahaha! more comments post, but don’t ‘register’
hmmm?
dude man, don’t even worry about it. man, if only people as useful as you worked for my freaking school! I’m a student at the university of chicago and our email server has been down for well over 24 hrs… ludicrious I tell you… anyways, thanks man.
maybe you can fix our email server at the university of chicago now
hi i’m new here
i was wondering what are eprops for?
Apology accepted, I guess
I direct everyone to check out my journal!!! it may not be the best but I like it hah
dont fret about it…and about all the people wanting premium just for 32 hours of xanga that half of them probably didnt even know wasnt there, dont give them premium. it wasnt on purpose and things happen and giving them that isnt going to make up for anything. i hope your time away from running he xanga world was well spent.
–haz
noo! dont feel so bad! at least they’re up and running again! [;
Hey,don’t stress about it.We get a brilliant service from Xanga,and it’s understandable that occasionally,shit happens.:)
u r just awesome
You guys rock. Don’t worry about it, next time it’ll be longer and then the real melt down will happen … heh.
Rioting, chaos … more. All because you had to spend Mardi Gras in New Orleans or see the total eclipse of the sun somewhere …
NFP sent me … btw. Nice, huh?
These things happen even to the best. Not a problem. However I was going thru ddt’s lol. I do still have a remaining problem, besides it all being down again now. Every time I try and block someone. I block ONLY Seanmeister. I don’t even know the man, but I do know he is not who I was blocking. I feel bad for him, as others MAY have the same problem. lol Is there something that can be done? Thank you ! ! ! Have a great day and a wonderful tomorrow! ! ! ! !
it’s ok, i think all of us survived.
It’s all good, chief.
I wanted to also let you know that I just signed up for 2 years of Xanga goodness, and that out of 3 diaries I keep, this is by far my favorite and the easiest to use. You guys are doing a wonderful job! Shaydee
geez look at how many eProps and comments you have… i wish i were as popular as you….
it’s oki cuz xanga ish mad nice…juss dun let it happen agens??x]
o wellz it doesn’t matter at least xanga is back!
o wellz it doesn’t matter at least xanga is back!
Hard working and honest
Let me add my thanks for the place you provide me to post the occasional word.
Thanks! it was a little scary without the xanga.
i have some suggestions for you guys? i used to use livejournal and two things i really miss about that is tthe slot for “music” (i know u guys have that but its a hassle to go and search amazon when i just wanna post what music i listen to) and “mood”.. which shows a little cartoon face according to your mood. maybe if you guys could incorporate that in some way itd be cool.
Can we have “SKINS” for our FREE Xanga?
It was frustrating, but your effort in keeping this place going are very much appreciated…I’m sorry that Monsur had to cut short his time with his family to get Xanga going again…a status site is an excellent idea!
Hope you don’t have any problems over Christmas and New Year’s! 
~Spot~
I used to wonder what I ever did without email. Now I also wonder what I ever did without Xanga!! LOL! Keep up the good work…
You guys are amazing, ya know that? We really DO appreciate your committment….Thanks.
Aww, that’s ok, we still love you!!
Your dedication to this site really impresses me, as it apparently does everyone else! You do a great job with this thing 
~ Danielle
No problem!!
Oh well – shit happens.
Yeah, you know, you guys rock. I have no idea how you keep up with all of this stuff, but I am ever so greatful to you. Having Xanga down once in a while is a small price to pay for those of who can’t support you by Premium methods.
Keep up the fantastic work!
Oh well – shit happens.
yea i aint given u noe eprops, cuz, it dun really care bout da whole shut down thing, but, i think u should let us upgrade 2 premium 4 free, not just new users. cuz there r tons o otha sites that let u upgrade 4 free. u might lose buisness, plus i cant figure out how 2 put in pics from regular xanga, if u taught me how, i wouldnt b pissed n i wouldnt care, i’d say, charge mo 4 premium, o n 4 da skins, regular xanga should atleast give a slight choice of skin. help me wit muh probz n i’ll 4 giv u
I think you all need some more vacation time for dealing with the problem over the holiday weekend. . . just don’t let everyone go at once this time
Thanks for working so hard to get it back!!!
we knew it’d be back sooner or later….thanks for all of ur hard work
i love xanga!
crap happens…its understandable!really…its okay!LOL!thanks for getting the probs fixed & doing a good job at that!the xanga team & xanga are pretty kool!have a good one & happy holidays!
don’t worry about it… it doesn’t really matter
kool
great tool for those who want to write. the day the server went down is the day when my streak of consecutive days posting went down.
xanga is back thats nice.
Grovel? Werd.
well.. yay for xangA!
hahahahahaha funny funny
wow nice to know someone cares enuff to say something but you know what i forgive you xanga works 99.1% of the time it’s fast and realiable compared to other websites that work only 50% of the time so know you know…………………………….
it’s ok! as long as i can still edit my HTML i’m all good to go!
thank you VERY much
Hello John,
I wanted to wish you Happy Holidays! Also much happiness and good health for the comming new year.
regards,
Loriblue
my codes just stopped working all of a sudden. y???????
i still dont know how to fix my site. plz help me!
hmmm… 4 dollars a month, 1 1/2 days off xanga = 1/20 of 4 dollars = 20 cents. We demand a 20 cent refund
.
So sorry for my delay in thanking you… I didn’t realize you’d posted about it… just kinda figured it was something that happens. Yeah, frustrating, ok fine. But I cannot BELIEVE that holiday dinners were sacrificed here. That’s above and beyond the call of duty as far as I’m concerned, and I’m a premium member. You guys honestly didn’t have to do that… *hugs*
w/e
FUCK ALL OF YOU!!!
First of all, whats wit all da U SUCK comments ….Theyre apologizing…watev yo….I got pretty pissed wen they werent workin…but its aight now..thats all dat matters
you know what you should do? you’ve probably heard this before. you guys should make some bot to compile everyone’s xanga entries and print them out, so that you can buy your entries, maybe by year, and have a hard copy. you can sell it- make money, and we can have hard copies of our thoughts.
hey.. my name is tiffany.. and my xanga is nycazngurl1025.. i want to ask u some questions.. i used to have a background for my xanga.. and how come i cant have it now? is it juss because im not a xanga perm. user? but i want a background thought.. and um.. wut r the eporps for? im sorrie if i ask too many questions.. and juss in case ur not gonna read this on ur xanga site.. i will email u. Please write back and thank you for your time.
I hope you had a nice talk w/ your account manager at the ISP about the carelessness of the techs working in that server rack.
we all luv you.
I have a big problem and question… Why can’t I see anything on my Xanga page except the background and marquee? After this Saturday it’s been like this. Can you please fix up my codes? Thanks.
MESSED me UPT.T hey xanga… can u give me 1 free premium… just to see how it is…. i might want to join
Thank you guys! Your hard work and dedication is to be commended.