August 14, 2003

  • XANGA IS BACK


    The site is back up!  Our ISP melted down during this week’s hacker attacks, so we moved all of our equipment into a new world-class ISP.  It was a backbreaking seventeen-hour move that we’ll describe later…  glad to have that behind us.


    Our original plan was to just upgrade our bandwidth & hardware.  Then another big attack on Tuesday knocked out our ISP’s network… and then our ISP admin went on vacation??  It was a bad week.


    But we are coming out of it a-swinging.  DDOS attacks are hard to defend against, but we are investing heavily in hardware infrastructure where it can help.  And we’ve learned just how important it is to work with an ISP with great customer service support.  We’ve chosen Above.net, the company that hosts About.com, Electronic Arts, and the New York Mercantile Exchange.  It’s a big step up for us, and should help us defend against future attacks.


    Our whole team has been up all night (especially Dan, our server guru), so we’re going to crash out now.  But one last thought: we will make this right with all of you – both our Classic and our Premium users.  More on that after some zzz’s…

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